Sales Engineer
We are hiring a Sales Engineer for our team. As a key member of the sales team, you will provide technical knowledge of the videoconferencing industry and act as a technical advisor to Blue Jeans’ partners and customers. You will be responsible for providing technical knowledge to assist successful outcomes to the sales process. Towards that goal, your responsibilities will include:
Role & Responsibilities
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Respond to requests for product information by customers and partners. Assist customers with product comparisons, systems requirements and recommendations
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Develop and deliver presales product demos, technical presentations and sales proposals in concert with the sales team
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Develop and maintain a working knowledge competitors' products, services and of emerging trends in the videoconferencing industry and all Blue Jeans product offerings and services
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Provide input to engineering and product management on feature enhancements and new releases
Qualifications
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Strong analytical thinking, diagnostic and problem-solving skills
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Proficient at public presentations, with a focus on technical information for those with a non-technical background. Be comfortable as a subject-matter expert in Q&A sessions
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Excellent technical documentation ability
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Proficiency with videoconferencing industry and technology demonstrated by a technical understanding of products such as Polycom, Cisco/Tandberg and/or Lifesize
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Familiarity of related technologies such as Web conferencing, VoIP, IP networks, switching/routing protocols, QoS
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Ability to work in a cross functional environment and in coordination with others involved in marketing, sales, and support
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BA/BS degree, or equivalent, and 3 plus years working in a pre-sales or post-sales support environment.
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Understanding of Unified Communications and CCNA, MCSE, and or CVE certifications are a plus
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