Release Notes Archive

Software release version: Version 1.0

Release date: December 14, 2022

Webhooks for BlueJeans Meetings

Introducing Webhooks for BlueJeans Meetings! Webhooks push event metadata to a server in response to events that your app subscribes to and notifies third-party applications about events occurring in the service provider’s platform.

When one of your subscription events occurs, BlueJeans will send an HTTP POST request payload to your developer-configured webhook endpoints.

Additionally:

• You can configure one or more webhooks in your enterprise application.
• Webhooks can be enabled or disabled independently in the admin console.
• You can configure up to 10 active webhooks for your enterprise.

For additional information, refer to the Webhooks Quick Start Guide.

For prerequisite and related details, please refer to:

• Developer Portal
• Getting Started guide

Software release version: BlueJeans Relay v2.35.1

Supported hardware: All SIP/H.323 endpoints

Release date: December 19, 2022

New features

BlueJeans listener service supports custom X.509 certificates

The BlueJeans listener service now supports custom X.509 certificates for incoming TLS server connections, which enables clients to securely authenticate and verify the identity of a host.

Feature enhancements

BlueJeans Relay support for Windows Management Instrumentation Command (WMIC) deprecation

The BlueJeans Relay listener service Windows installer removed the use of wmic.exe, which has been deprecated in Windows 10, version 21H1, and the 21H1 General Availability Channel release of Windows Server.

To read the WMIC tool deprecation notice, see Microsoft’s article on Deprecated features for Windows client.

Updated Relay UI

Bluejeans Relay removed out-of-date labels for the Endpoint Calendar Type dropdown.

iOS Software release version: Version 53.0

Release date: December 2, 2022

New features

Picture-in-Picture in Meetings

When the BlueJeans Meetings app is placed in the background during a meeting, the meeting displays in a floating widget.

The picture-in-picture feature can be turned off in the app’s General settings.

Translated closed captions available in Events

Attendees may view closed captions in their preferred language during an event.

The Event must have closed captions enabled and translated languages set. Users may also change their default language in the app’s settings.

Android Software release version: Version 2.5

Release date: December 2, 2022

New features

Translated closed captions available in Events

Attendees may view closed captions in their preferred language during an event.

The Event must have closed captions enabled and translated languages set. Users may also change their default language in the app’s settings.

Software release version: Version 1.2

New features

Added adjustable ticker speed support

The Studio producer can customize the ticker banner display speed.

Lower thirds and tickers may now include emojis

Studio Producers can add emojis to their lower third and tickers.

Software release version: Version 1.1

Raise hand feature promotes attendees to the Presenter role

Attendees in a Studio Event can use the raise hand feature to request promotion to the Presenter level. If the Moderator approves the request, they can speak and be seen in the Event.

Added support for custom RTMP streaming

Moderators can now broadcast their BlueJeans Studio Event to a RTMP-capable streaming destination. This feature supports RTMP URLs that do not require username and password authentication and provides an easy way to broadcast your Event to any customized page.

Added support for streaming to IBM Watson

BlueJeans Studio Moderators can now livestream their event to the IBM Watson Media streaming platform.

New product offering

BlueJeans by Verizon is excited to introduce BlueJeans Expo, an immersive virtual environment for multi-session and multi-day event collaboration, education, engagement, and inspiration. BlueJeans Expo helps organizations deliver fully customizable virtual experiences by combining live and on-demand video, event management. and content hosting into one powerful yet easy-to-manage platform. Learn more at BlueJeans Expo.

Software release version: Version 3.8

Closed captioning support added for recorded Events

For an event enabled with closed captions, the captioning service will be available to the attendees during both the live event and the recorded session. Recording viewers can now view and download English automated closed captions.

Version: 1.6.0
Release date: October 31, 2022

New Features

Custom layouts and individual stream control support

BlueJeans added support for custom video layouts; developers can control the resolution property of video participants via VideoStreamService. Developers can build custom video layouts as needed with the Android Client SDK.

In the custom layouts, you may:

• control the individual video streams
• choose the resolution for a participant
• prioritize by the active speaker
• build support for pinning video tiles of particular participants in the meeting.

For additional information, review the feature's technical documentation.

Feature Enhancements

Mute API changes

Developers may modify mute settings before joining a meeting or while in the waiting room.

For prerequisite and related details, please refer to:

• Android Client SDK GitHub repo
• Getting Started guide

Software release version: Version 1.4.0

Release date: November 2, 2022

New Feature

720p video capture support

BlueJeans released support for capturing 720p resolution video from devices running the Web Client SDK. This feature supports specialized needs including telemedicine, sports fan engagements, or remote training. Devices that support 720p video capturing have 720p video reception enabled by default.

For prerequisite and related details, please refer to:

• Web Client SDK GitHub Repo
• Getting Started guide

Software release version: Version 5.5.0

Release date: November 21, 2022

Customers using BlueJeans Gateway for Teams endpoints will now experience improved screen-sharing support under poor network conditions. This enhancement will help customers maintain their meeting screen share experience while on a sub-optimal network.

Software release version: Version 2.39

Release date: November 11, 2022

Manually refresh the upcoming meeting list

Users can easily manually sync BlueJeans with their calendars, which updates the upcoming meeting list.

Customize lighting

Users may adjust the lighting of the camera feed. This feature allows users to enjoy premium video quality even in the most difficult of lighting conditions.

Software release version: BlueJeans Relay v2.34

Supported hardware: SIP/H.323 endpoints

Release date: November 3, 2022

New features

Added Support for Microsoft Basic Authentication Deprecation

BlueJeans Relay customers who deprecate basic auth may use the instructions in our Updating Calendar Configuration to Support OAuth article to update their Exchange Online or O365 calendar configuration. The update will ensure one-touch join support for Relay-configured SIP/H.232 endpoints.

Added Support for Privacy and Terms of Service Statements

The BlueJeans Relay App supports the display of BlueJeans Privacy and Terms of Service statements.

Added Enhanced Security Support

The BlueJeans Relay App supports the recommended and current JRE versions for Listener Service installations (8, 11, and 17).

Feature enhancements

Enhanced SIP URI dialing support

The Relay Admin UI supports dialing into third-party video meetings with a SIP-based URI string for H.323 room systems and auto-joined meetings.

BlueJeans Events updates

Relay now supports BlueJeans events without passwords.

Additional Logging Support

The BlueJeans Relay App supports additional logging support for Listener Service transport detection and proxy configuration validation.

Software release version: BlueJeans Native Rooms v2.8

Firmware release versions: Poly: 2.8.0.104 - 3.14.0-210851, Yealink: 133.50.401.5 - 137.50.401.6

New devices supported: Poly X70 with TC8, Poly G7500 with TC8 and E70 camera

Release date: October 17, 2022

All supported hardware:

• Poly X30 with TC8
• Poly X50 with TC8
• Poly X70 with TC8 (new)
• Poly G7500 with TC8 and E70 camera (new)
• Yealink A20 with CTP18
• Yealink A30 with CTP18

Use the new settings options available in the touch panel to enter BlueJeans settings and report live issues faced while in a meeting.

This feature is available for all devices supported by BlueJeans Native Rooms.

Use the People Framing mode in BlueJeans Camera Controls on Poly devices to view zoomed-in tiles for every individual in the room. People framing is available in default camera mode or as an in-meeting camera control option.

Devices supported:

• Poly X70 with TC8
• Poly G7500 with TC8 and E70 camera

Customers can quickly select and report support issues to BlueJeans without entering full comments.

This feature is available for all devices supported by BlueJeans Native Rooms.

Software release version: Version 2.39

Release date: October 28, 2022

View participant reactions

When a participant selects a reaction during a meeting, the associated emoji shows near the participant’s name for 15 seconds.

Set and view participant status

Meeting participants may change their in-meeting status with icons in the People panel; status choices are “Be right back” and “I am back”.

Software release version: BlueJeans Desktop App 2.38, WMC 61, iOS 52.1, and Android 2.4
Release date: October 28, 2022

During a televisit, providers may download data from the televisit tile. Available downloadable data includes captured or uploaded images and any health concerns or symptoms added by the patient.

During a televisit, providers from organizations with an EHR integration with BlueJeans may write back data from the televisit tile. Available data includes captured or uploaded images and any health concerns or symptoms added by the patient.

Organizers may remove invited presenters, moderators, and attendees from an Event. Deleted participants will receive a cancellation email.

Software release version: 3.7
Release date: September 17, 2022

When the anonymize feature is enabled:

• The Name and Email fields display as "Anonymous" on the Event Details CSV report.
  • Remote IP, Device, Guide, Country, State, City, Browser, Endpoint Type, and User Agent report columns are blank.
• The Name and Email fields display as "Anonymous" on the Event Q&A transcript.
• The Name and Email fields display as "Anonymous" on the Event chat transcript.

Please contact BlueJeans Support at https://www.bluejeansbyverizon.com/s/contactsupport to enable this feature.

An organizer can copy the join information for all roles directly from the Event Card.

Presenters may join an Event without camera access. Presenters can continue to interact with attendees via audio access, chat, and Q&A when they are unable to use their cameras.

Software release version: Blue Mac/Win 2.38, WMC 61, iOS 52.1, Android 2.4
Release date: September 16, 2022

During a televisit, providers may write back televisit data to their EHR or download this data to their local device. Available data includes captured or uploaded images and any health concerns or symptoms added by the patient.

Version: 1.3.0
Release date: August 30, 2022
Web Client SDK GitHub Repo

New Feature

Waiting room

Developers may build scenarios where a user enters a waiting room instead of landing directly into a meeting. The host has exposure to moderator controls that also allow or deny participants' entry from the waiting room.

Version: 1.6.0
Release date: September 9, 2022
iOS Client SDK GitHub Repo

New Features

Custom layouts and individual stream control support

BlueJeans added support for custom video layouts; developers can control the resolution property of video participants via VideoStreamService. Developers can build custom video layouts as needed with the iOS Client SDK.

Feature Enhancements

Mute API changes

Developers may modify mute settings before joining a meeting or while in the waiting room.

BlueJeans deprecated support for the MPLS network from AT&T and Level 3.

Release Version - 2.37

Release Date - 3rd August 2022

Polling

Available in v2.37

Moderators can create, manage, and run multiple choice polls within their meetings, as well as via the BlueJeans Hub. Participants can answer and view poll results via the apps panel.

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New Content Share Selection Experience (macOS only)

Available in v2.37

A new and fresh sharing experience. The screens and windows are grouped in a more intuitive way. Each window in the list is iconized instead of just listing as text.

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Live Interpretation - Volume Slider Improvements

Available in v2.37

Participants in a meeting where live interpretation is ongoing can now control the volume gain ratio between the original audio and the selected audio channel. This is achieved by a volume slider shown below.

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Dynamic Noise Reduction

Available in v2.37

BlueJeans now supports Dynamic Noise Reduction on the desktop clients - a new AI/ML model for DNN (Deep Neural Network)-based noise reduction that removes impulse noises and echoes to improve the productivity of the meeting.

This feature removes impulse noises in conditions like airport terminals and train interiors or when sudden sounds occur like dogs barking and ambulance sirens passing by.

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Polling

Available in v2.30

Moderators can create, manage, and run multiple choice polls within their meetings, as well as via the BlueJeans Hub. Participants can answer and view poll results via the apps panel.

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Release Version: v1.5.0

Release Date: June 2022

The BlueJeans iOS Client Software Development Kit (SDK) enables integrating BlueJeans Video and Audio into iOS native applications. With latest release, BlueJeans has enhanced SDK to include following features -

• Observe mute state of remote streams – Developers can now subscribe to mute states of remote streams for audio, video and content.
• Enhanced sample app – Refer to up-to-date sample app which integrates iOS client SDK and shares code snippets for easy integration.

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started & Technical docs

Release Version: v1.2.0

Release Date: July 2022

BlueJeans has released another update to its Web Client SDK, which includes support of closed captioning during a live meeting and removing hard dependency of user agent when used in a webview.

• Support for Closed Captioning service.
• Removed hard-coded user agent dependency on an iOS WKWebView.

For pre-requisite and related details, please refer to –

• Web Client SDK GitHub repo
• Getting Started & Technical docs

Release Version: v1.5.0

Release Date: July 2022

BlueJeans has brought forward the support of 720p resolution (send & receive) on Android Client SDK which focuses on enhancing video quality experience in video call and misc. bug fixes.

• 720p camera capture support – Enable video with 720p resolution on supported android devices running your app to solve frontline worker use cases, remote learning use cases, telehealth use cases and more.

For pre-requisite and related details, please refer to –

• Android Client SDK GitHub repo
• Getting Started guide

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Targeted for Release: Available Now

BlueJeans Gateway for Teams customers will now be able to see participants name on VTC when content is being shared. This will help room system users identify the user who is sharing content.

Targeted for Release: Early July

Customers joining Teams meetings with BlueJeans Gateway for Teams enabled room systems will be able to see notifications of users waiting in the lobby. Customers can then allow the users waiting in the lobby into the meetings from their Teams desktop/mobile client.

Targeted for Release: Available Now

Enterprise Admins can now have more control on the display of menu options in DTMF Menu with the support of this feature. DTMF menu options can be hidden/unhidden depending on the admin’s choice. More details can be found in the support article here.

Targeted for Release: Early July

Based on the Meeting Roles set in Meetings Options, BlueJeans Gateway for Teams will now support preventing attendees from presenting/sharing during a Teams Meeting.

Targeted for Release: Available Now

Customer Admins will now be able to get holistic overview of the Teams Meeting experience with Teams Gateway enabled room systems with the support of VTC Call Quality Scores for Live and Past Meetings along with support to search VTC names in the Command Center Dashboard as well support for content call data in the History Tab. Call Quality Score is an indicative score generated by the BlueJeans Gateway for Teams backend after considering quality parameters of audio and video like jitter buffer, packet loss, etc.

Note: These scores are an indication of quality experience from Gateway-enabled endpoints only and does not include Teams Meetings details. More details can be found in the support article here.

Targeted for Release: Early July

BlueJeans Gateway for Teams will now support display of Raised Hand Notifications. Customers joining Teams meetings with BlueJeans Gateway for Teams enabled room systems would now be able to see notification banners of users who have raised hands and as well as see the number of raised hands in the meeting in the top right corner.

Note: Customers will not be allowed to raise hands from VTCs. More details can be found here.

With BlueJeans Relay v2.33 release, push meetings will now be supported on Poly Studio X70 with TC8. More details can be shown here.

Release versions: v2.6 & v2.7 (more details here).

Supported Devices - Poly X30/X50/X70, G7500 with TC8

Supported FW version: 3.12.0.210716- 3.12.0.366027 and above

Targeted for Release: Available Now

In-Meeting HDMI Sharing

In-meeting users can now share content on meeting room systems using HDMI share, They have to connect HDMI first and select HDMI from In-Meeting Share option.

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Screen Share Lock

To prevent unwanted content share hijack from Room Systems, Native Rooms now support Screen Share Lock Feature as set by the meeting moderator. If a Screen Share is locked, the user would see a small notification on the touch screen when they try to unlock it.

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Hard Mute Audio and Video (Attendee only)

Moderators can now Hard Mute (Audio/Video) on Native Room Systems participants joining a meeting.

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Support for Joining Restricted Meeting

BlueJeans Native Rooms users will now have support for joining Restricted Meetings with support of OTP/Passcode.

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Chat Display Support

BlueJeans Native Rooms users can now see In-Meeting Chat Notifications on the monitor while in a meeting. These notifications can also be expanded to display chat messages along with chat emoticons. This chat display support feature can be enabled/disabled from settings depending on the meeting requirements.

Note: Chat input/chat scroll feature support is not supported

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Sequin Layout Support

In Meeting, users can now experience an enhanced quality of meeting experience with an enhanced sequin layout options.

Enhanced Settings Update

Setting options are enhanced to share more details about the room and software versions.

Accessibility Update

To promote inclusivity and accessibility, BlueJeans Rooms has now enhanced UX updates.

Targeted for Release Date: End of July 2022

The SMS integration will have two parts. First, during scheduling using our web scheduler, providers can send SMS invites to patients. Second, patients and providers will have the ability to send SMS invites to someone during a televisit from within the visit or the patient landing experience (for patients).

Targeted for Release: Early July

BlueJeans Gateway will support display of Raised Hand Notifications. Customers joining Teams Meetings with BlueJeans Gateway for Teams enabled room systems will be able to see notification banners of users who have raised hands and as well as see the number of raised hands in that meeting on top right corner. Note: Customers will not be allowed to raise hands from VTCs. More details can be found here.

Targeted for Release: Early July

Customers joining Teams Meetings with BlueJeans Gateway enabled room systems will be able to see notifications of users waiting in the lobby. Customers can then allow the users waiting in lobby into the meetings from their Teams desktop/mobile client.

Targeted for Release: Early July

Based on the Meeting Roles set in Meetings Options, BlueJeans Gateway for Teams will now support preventing certain attendees from presenting/sharing during Teams Meeting.

Available Now

Customer admins will now be able to get a holistic overview of the Teams Meeting experience with Teams Gateway enabled room systems with the support of VTC Call Quality Scores for Live and Past Meetings along with support for searching VTC names on the Command Center Dashboard as well support for content call data in the History tab.

Call Quality Score is an indicative score generated by the BlueJeans Gateway backend after considering quality parameters of audio and video like jitter buffer, packet loss, etc. This score provides indicative meeting experience feedback of users joining meetings on Gateway enabled room systems.

Note: These scores are an indication of quality from BlueJeans Gateway enabled endpoints only and do not include Teams Meetings details. More details can be found in the support article here

Release Version: v1.4.0

Release Date: May 2022

The BlueJeans iOS Client Software Development Kit (SDK) enables integrating BlueJeans Video and Audio into iOS native applications. With latest release, BlueJeans has enhanced SDK to include following features -

• 720p camera capture support – Enable 720p resolution on iOS/iPad devices running your app to solve frontline worker use cases, remote learning use cases and more.
• UI customization (video backgrounds) – Customize your app’s video call experience by changing colour schemes that matches with your brand colours.
• Expanded sample app – Sample app shared along with iOS Client SDK has been improved to add more features, to give an idea of how to integrate with BlueJeans SDK.

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started & Technical docs here

Release Version: v1.1.1

Release Date: May 2022

BlueJeans has released another update to its Web Client SDK, which include Moderation capabilities along with much awaited enhancement on joining a meeting without refreshing the web page.

‘ModeratorControlsService’ introduced -

• Meetings recording

• Mute/Un-Mute Audio/Video of other participants / all participants

• Remove a participant from the meeting

• End meeting for all immediately or after a certain delay

• Spotlight a video participant

Along with above changed, BlueJeans released “breaking” change where connection state “DISCONNECTED” has been removed from MeetingService. This was necessary for BlueJeans to release enhancement of allowing SDK developers to provide their customers that ability to join meetings without page refresh.

• Since you can now rejoin meetings, Connection state goes to IDLE once meeting ends. Please refer to the connection state flow chart in our README.md

For pre-requisite and related details, please refer to –

• Web Client SDK GitHub repo
• Getting Started & Technical docs here

Release Version: v1.4.0

Release Date: June 2022

BlueJeans has brought forward another release of Android Client SDK which focuses on upgrading the target Android SDK to “level 30” along with misc. bug fixes.

For pre-requisite and related details, please refer to –

• Android Client SDK GitHub repo
• Getting Started guide

Release Version: v2.1.1

Release Date: May 2022

The BlueJeans Web Embed SDK allows web developers to embed and integrate BlueJeans Web Meetings Client experience as-is into their website/mobile-app. Various customizations are provided via the SDK to allow developers to match the video call experience with their brand. With latest release, BlueJeans has enhanced SDK to include the following -

• Fixes done to support joining of Telehealth meeting via Web Embed SDK in iOS & Android native apps.
• Extended documentation released for developers to easily integrate Web Embed SDK and run Telehealth PLE within their own apps. Refer to “Native support” section under Web Embed SDK.

For pre-requisite and related details, please refer to –

• Web Embed SDK GitHub repo
• Getting Started & Technical docs here

Feature Preview: June

Presenters and Moderators can now turn on a virtual background and upload their own background image or choose from the BlueJeans default images to serve as their background. Enterprise Administrators will also have the ability to control the default background images available to the enterprise users.

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Feature Preview: June

Event Recording viewers can now view English automated closed captions on their recordings. For an event enabled with closed captions, the captioning service will now be available to the attendees during both the live and the recorded session.

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Weatherperson Mode

Available in v2.36

Users can now overlay themselves on their content via the screen share menu in the desktop apps.

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Breakout Sessions: Moderator Broadcast Message

Available in v2.36

While breakout sessions are active, moderators can now send a message to all breakout rooms in a meeting.

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Breakout Sessions: Ask for Help

Available in v2.36

While in a breakout, participants can now ask for help from a moderator via the roster. Moderators receive a notification and an easy one-click route to join and assist.

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Multiple Language Transcription

Available in June

In addition to English, transcripts and closed captions will now be available in German, French, Spanish, and Japanese meetings. By default, the meeting language will be the user's BlueJeans Profile Language. At the time of scheduling, the meeting organizer will have the option to modify the meeting language.

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Android Release Version 2.2

Release Date: 06/08/2022

Foldable Device Support

When foldable devices are flexed, the video tiles or screen receiver would move to top half and call controls and other settings will move to the tabletop section.

Low Bandwidth Preference

Users can now set their preferences to auto switch to Low Bandwidth Mode to save mobile data and improve audio quality when on a cellular network. Setting the preference automatically switches the user to Low Bandwidth mode when on a cellular network.

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Attendee Promotion in Events

Attendees can now request to interact live in BlueJeans Events. Once a request is accepted by the Event Moderator, they can use audio and video in the Event.

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Breakout Room Broadcast

Participants receive the Broadcast when sent by a Moderator regardless of the Breakout Room they belong to.

Samsung DeX Selective Screen Share

Users can now choose between the mobile phone screen and DeX screen while performing screen share.

iOS Release Version: v50.0

Release Date: 06/10/2022

CallKit Integration

The audio of a BlueJeans Meeting will be played in the background when the user receives a phone call on their iPhone.

Participant Scrolling

Users can now scroll through all the participants during the meeting.

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Binge Meeting

Users will now be notified for the upcoming meeting 1 min before the actual meeting.

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Breakout Room Broadcast

Participants receive the Broadcast when sent by a Moderator regardless of the Breakout Room they belong to.

Request Moderator Join

Participants can request the moderator to join their specific Breakout Room.

High-Resolution Screen Share

Users can share their phone screen at 1080p.

Targeted for Release: End of April 2022

With the v5.2.0 release, Enterprise Admins can now have more control over the display of menu options in the DTMF Menu. DTMF menu options can also be hidden/unhidden depending on the Admin’s choice. More details can be found here.

Targeted for Release: End of April 2022

With the v5.2.0 release, BlueJeans Gateway for Teams customers will now see participants names on the VTC when content is being shared. This will help VTC users identify the user that is sharing content. More details can be found here.

BlueJeans Rooms-as-a-Service (RaaS)

Targeted for Release: Available Now

BlueJeans Rooms-as-a-Service (RaaS) is now available for sale within the United States.

BlueJeans RaaS is a unique Hardware and Software bundle that is brought to life by the Poly Studio X30 or X50, bundled with BlueJeans Native Rooms License, Command Center, premier warranty, and more.

For pre-requisite and related details, please refer to:

• RaaS Quick Start Guide
• RaaS Admin Guide

Facebook Portal V2.1 Release

Targeted for Release: End of April 2022

New features include:

Events Presenter Support – Presenters joining BlueJeans Events from Portal will now have an option to join as a Presenter for enhanced content sharing and backstage chat features.

Collab Board – BlueJeans on Portal will now support Collab Board, allowing teams to work together virtually by enabling a shared virtual whiteboard with tools to convey ideas like text, shapes, and post-it images.

Simultaneous Interpretation – BlueJeans Meetings attendees will now have the option to experience real-time language interpretation when provided by the host. Please talk to the support team to enable this feature for your enterprise.

QR Code Support - BlueJeans on Portal now provides a Meeting QR code, which contains the meeting information and allows users to easily join the meeting without keying in the meeting ID or passcodes on secondary devices.

More details of the release can be found here.

Targeted Release Date: End of April 2022

Enhancements include ability to remove date and time on the landing screen, the expansion of character limit on welcome message and entertainment screen message, and customization of the waiting text on the entertainment screen via API on a per meeting level.

Release Date: Limited Availability

The BlueJeans Web Embed Software Development Kit (SDK) enables embedding BlueJeans Video and Audio capabilities into web apps. This includes join support from both desktop and mobile browsers. For Telehealth customers this also includes customization capabilities for the patient landing experience, along with the standard customization capabilities of the Web Embed SDK. This allows healthcare organizations to quickly and easily integrate BlueJeans Telehealth into their applications.

Refer to more details here.

Targeted Release Date: End of April 2022

The release of this feature allows providers to live capture a patients image during a televisit. The provider will access and initiate this feature from within the televisit tile app.

Targeted Release Date: End of April 2022

We are expanding our Apple Health data that we can pull in to a televisit. This expansion includes; blood pressure, blood glucose, temperature, height, weight, and respiratory rate.

Release Version: v2.1.0

Release Date: Limited Availability

BlueJeans Web Embed SDK enables embedding the BlueJeans WebRTC Client into any 3rd party web application with minimal effort. The Web Embed SDK design is simple, and you can easily integrate the regular meetings experience and televisit sessions into your web applications with a wide variety of customizations.

BlueJeans has brought the support of award-winning Telehealth product in Web Embed SDK. The Web Embed SDK provides telehealth customers the ability to conduct televisit sessions within their environment. The televisit experience provides a fast, convenient, and personalized video conferencing encounter for both patients and providers. Using BlueJeans Web Embed SDK for televisit consultations, you can provide an enhanced experience for both patients and providers as well as the flexibility of virtual care. Web Embed SDK also provides you the ability to customize the Patient Landing Experience you wish to create for your clients.

Web Embed SDK is a JavaScript-based SDK that gives you a quick and easy way to bring video capabilities into your web pages. Web Embed SDK is a single object that encapsulates all APIs related to establishing BlueJeans video and audio connections. To get started:

• With regular meetings, visit Getting Started Guide
• With televisits, visit Telehealth Quick Start Guide.

Newly Added Features:

• Mobile: Support for joining meetings on mobile browsers
• Mobile: Support for customizing join experience on mobile browsers
• Telehealth: Support for televisits on desktop and mobile browsers
• Customization: Ability to customize various aspects of the Patient Landing Experience including welcome text on the landing screen, background color, organization’s logo, providers image, messaging on the entertainment screen, and articles and videos for patients to view while waiting for the provider. More details on customization are documented here.
• General: Ability to mute the incoming audio from other participants

For pre-requisite and related details, please refer to:

• Web Embed SDK GitHub repo
• Getting Started & Technical docs here

Tile Order Filtering

Available in v2.34 (March)

Participants can now change the order of the tiles in their meeting between activity, alphabetical, and raised hand options.

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Dashboard View

Available in v2.34 (March)

Participants can now access the dashboard view in normal meetings via the option in the apps panel. This layout allows for all meeting components to be accessible within a single pane of glass and can be tailored to a participant’s specific needs. Additionally, video layouts have been improved for both base meetings and teacher’s flavors of the dashboard.

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Collab Board

Participants can now launch a multi-user Collab Board with autosaving, enhanced interaction options, and automatic sharing. Boards can also be created and accessed outside of meetings via the new side panel on the meeting dashboard.

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This feature is now supported on the desktop app v2.34 (March), Linux app, iOS app V48, and Android app v2.2.

Live Reactions

Available in v2.26 (Jan)

We now support live reactions during a meeting where meeting participants can share 6 different emoji options during a meeting.

Capture Highlights

Available in v2.27 (Feb)

Participants can capture Meeting Highlights for future reference in the post-meeting summary. Note: in-app highlights view support is not yet available.

Desktop Apps (Windows & Mac)

Multi-Language Transcription

Preview: February

Support for meeting transcription and closed captions has now been extended from only English to 4 new languages: English, German, French, Spanish, or Japanese.

Simultaneous Interpretation

Available in v2.33

Meeting organizers can now invite interpreters to support real time audio language interpretation for up to 5 languages per meeting. Moderators will have the ability to manage and monitor interpreters’ audio, video, and language settings. Participants can simply join the meeting and choose to listen to the meeting in their preferred language.

Moderator Audio and Video Disable

Available in v2.33

Moderators can now disable the microphones and cameras of all participants in meetings, providing both bulk and individual controls to better manage the meeting experience.

New Waiting Room Experience

Available in v2.33

Waiting Rooms are now more discoverable with the integration of the waiting room participant list and toggle in the people view.

Chat in Floating View

Available in v2.33

Meeting participants can now view chats while the floating view is enabled. To access the chat, click on the new icon on the top bar of the view.

Android

Release Version 2.0 | Release Date: February 14 – March 31 (Gradual Rollout)

Improved User Experience

We have completely refreshed the Android App to be more user friendly and Accessibility compliant.

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Hair Check Screen with Background Blur

Participants can now see themselves and blur their video background before joining the meeting.

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Simultaneous Interpretation

Participants can simply join the meeting and choose to listen to the meeting in their preferred language when Meeting organizers invite interpreters to support real time audio language interpretation for up to 5 languages per meeting.

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Mobile iOS

Release Version 48 | Release Date: February 16

Live Reactions

We will now support live reactions on the iPad during a meeting where meeting participants can share 6 different emoji options during a meeting.

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Screen Share in Safari

Available in Feb

Now Safari browser users can screen share during a BlueJeans Meeting in the browser.

Targeted for Release: Available Now

With the v5.1.0 release, BlueJeans Gateway customers will now have Trusted Rooms support extended to Teams Live Events, without any additional configurations. This feature support will provide enhanced privacy options to enterprises by ensuring only whitelisted IPs/domains can join Live Events. More details can be found in the support article here.

Targeted for Release: Available Now

With the v5.1.0 release, we are releasing an enhanced and updated version of Large Gallery View. Customers can enjoy up to 49 participants in a single screen using this feature. To enable this feature, customers can now reach out to support and get this feature enabled for their tenants. More details can be found in the support article here.

Targeted for Release: Available Now

BlueJeans Gateway has released multiple enhancements to improve the audio/video QOS and enable superior in-meeting experience. Please reach out to support for more details.

Release Version: v1.0.0

Release Date: January 2022

The BlueJeans Web Client Software Development Kit (SDK) enables embedding BlueJeans Video and Audio capabilities into web apps. BJNWebClientSDK is a single object that encapsulates all the API’s related to establishing a BlueJeans Video and Audio connection. The design of the SDK emphasizes simplicity. Developers can quickly integrate BlueJeans video into their applications.

Features

• Join, End Meeting
• Audio and Video Permission Handling
• Self-Video
• Remote Video, Remote Video States
• Content Receive
• Audio and Video self-Mute
• Audio Device Enumeration, Selection
• Video Device Enumeration, Selection
• Video Layout Switch
• Participant List
• Participant Properties: Audio Mute State, Video Mute State, is Self, Name and Unique Identifier
• Self-Participant
• Content/Screen Share
• Log Upload
• Public and Private Meeting Chat
• Meeting Information (Title, Hostname, Meeting Id)
• Video Tile Background Customization Options

For pre-requisite and related details, please refer to –

• Web Client SDK GitHub repo
• Getting Started & Technical docs here

GA: February

BlueJeans Events Scheduling page is now available in 5 languages: English, German, French, Spanish, or Japanese.

V2.0 Release | Targeted for Release: March

Customers using BlueJeans app on Portal devices will now benefit from an enhanced user experience and new features. Users will need to uninstall the older app and install the new 2.0 version from the Portal App Store to take full advantage of the new version. The new app supports closed captioning, waiting room, recording, hard mute, live Interpretation, raise hand, and share screen support with share URL.

Release Date: January 2022

This feature allows customization of the patient landing experience at the user level. Admins customize background color, logo, welcome message, entertainment screen message and articles/videos at the user level.

Available in December 2021

BlueJeans Gateway for Teams supported endpoints will now support the Lock Meeting feature. As a part of this feature, if an endpoint tries to join a Teams Meeting locked by a moderator, a “Meeting is Locked” message will display for a few secs before getting disconnected.

More details of the feature can be found here.

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Available in December 2021

BlueJeans Gateway for Microsoft Teams will now support Enterprise Domain Name Whitelisting for the “Trusted Rooms” feature. This feature enhancement support will enable room systems to bypass the lobby and connect directly to the meeting. More details of the feature can be found here.

GA: December

An enterprise admin can now leverage the “Transfer Events API” to transfer recordings, past events, and upcoming events from one user to another user in the same organization. This can be utilized by admins to continue to retain important Event data when users leave the organization.

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GA: December

BlueJeans Events Moderators and Presenters can now blur their background during an Event.

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GA: December

BlueJeans Events Attendees can now view closed captions in over 70 Languages. Automated translation of captions from English to French, German, Chinese, Portuguese, Italian, Japanese, and more is available. You can view more details about the feature: here.

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GA: November

BlueJeans Events Hosts will now be able to embed event recordings into an external website and continue to engage on-demand audiences.

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Release Version: v1.2.0

Release Date: December 2021

BlueJeans has brought a couple of upgrades on top of the previously released iOS Client SDK v1.0.0 to include features that elevate security via Waiting Room, active speaker identification during the call, elevate accessibility via Closed Captioning, mute of incoming audio to enable parallel VOIP call use cases and wide variety of moderator controls.

Feature support:

• Closed captioning (Enhance your video call’s accessibility by showcasing text during conversation)
• Waiting Room support
• Active speaker identification
• Moderator Controls
  • Meeting recording
  • Mute/Unmute Audio/Video of other participants / all participants
  • Remove a participant from the meeting
  • End meeting for all immediately or after a certain delay•
• XCode 13.0 Support
• Mute incoming audio
• Remote mute and Local mute information
• “isModerator” property added to the participant object
• “meetingId” and “participantPasscode” properties added to the meeting information
• Misc. bug fixes

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started guide

Release Version: v1.3.1

Release Date: December 2021

BlueJeans has brought a couple of upgrades on top of previously released Android Client SDK v1.2.0 to include features that elevate security via Waiting Room, active speaker identification during the call, mute of incoming audio to enable parallel VOIP call use cases, and observables to read states of audio mute and user’s role.

Feature Support:

• Waiting Room support
• Active speaker identification
• Mute incoming audio
• Remote mute and Local mute information
• “isModerator” property added to the participant object
• “meetingId” and “participantPasscode” properties added to the meeting information
• Misc. bug fixes

For pre-requisite and related details, please refer to –

• Android Client SDK GitHub repo
• Getting Started guide

Using Cisco CE Macro Customization support, customers connecting to BlueJeans Meetings or Teams Gateway Meetings using Cisco Room Systems will now be able to add custom in-meeting control buttons for features such as:

• Switch meeting layout

• Remote mute/unmute microphone, handy for mute-on-entry or if you were moderator muted

• Remote disable/enable the camera

These custom control buttons enhance the meeting experience and allow the user to use Cisco Touch 10 touch panels and DX series touch interfaces.

Customers will also have option to configure multiple endpoints with Custom In-Meeting Support for BlueJeans Meetings using Command Center. For more details check here.

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BlueJeans global IP addresses for SIP & H.323 Room Systems have been updated. If your devices or supporting infrastructure are programmed to dial 199.48.152.152, you will need to update the configurations to reflect the new IP address. The existing/ old IP address will continue to operate alongside the new address until November 30, 2021 to ensure a smooth transition and provide ample time for administrators to make updates as needed.

Old IP Address:

• 199.48.152.152** (functional until November 30, 2021)

New IP Addresses:

• Primary: 104.238.247.247
• Secondary: 104.238.244.244

Support article can be accessed here. Meeting and Events scheduling service have been updated to reflect the new IP.

Share Recording with Invitees

Generally Available in December

A meeting recording owner can now leverage the “Add invitees email address” on the share screen to effortlessly share the recording with all meeting invitees.

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Mobile iOS

Release Version 47

Release Date: November 2021

Mute Audio using Speaker Button

A new option has been introduced in the iOS app to disable and enable audio.

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Release Version: 47.1

Release Date: December 2021

Profile Picture Shown in Self-View During Video Mute

Upon muting video during a meeting, users will now be able to see their profile picture in their self-view.

PSTN Number Updates

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Waiting Room Updates

Available in v2.33 (December)

Improved the overall user experience for waiting room moderation by adding controls to the People section.

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Chat in Floating View

Available in v2.33 (December)

Users can now access group and direct chats while in the floating view layout.

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Reactions

Available in v2.33 (December)

Participants can share reactions in their meetings with six different emojis.

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Simultaneous Interpretation

Available in v2.33 (December)

Meeting organizers can now invite interpreters to support real time audio language interpretation for up to 5 languages per meeting. Moderators will have the ability to manage and monitor interpreters’ audio, video, and language settings. Participants can simply join the meeting and choose to listen to the meeting in their preferred language.

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Available in December 2021

This feature allows patients to live capture or upload images from the patient landing experience or the televisit tile during a visit. These images will then be visible to both the patient and the provider from within the televisit tile for use during the televisit.

Available in December 2021

Enterprise admins can now monitor and track all telehealth visits in Command Center.

Targeted for Release: Available Now

Customers with AWS Cloud Services can now easily install, upgrade, maintain BlueJeans Listener service (2.29 or higher) from AWS Marketplace with support of BlueJeans Relay with advanced webapp installation support.

This feature will help customers further their cloud migration strategy and help by easily controlling on-prem endpoints from remote locations. More details about the feature can be found here.

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BlueJeans global IP addresses for SIP & H.323 Room Systems have been updated. If your devices or supporting infrastructure are programmed to dial 199.48.152.152, you will need to update the configurations to reflect the new IP address. The existing/old IP address will continue to operate alongside the new address until November 30, 2021 to ensure a smooth transition and provide ample time for administrators to make updates as needed.

Old IP Address: 199.48.152.152** (functional until November 30, 2021)

New IP Addresses:

Primary: 104.238.247.247

Secondary: 104.238.244.244

Support article can be accessed here

Meeting and Events scheduling service have been updated to reflect the new IP.

Targeted for Release: Available Now

BlueJeans Rooms is proud to announce the General Availability of BlueJeans Native Rooms solution with Poly Studio X series and G7500-based room systems.

Using BlueJeans Native Rooms solutions with Poly, customers can now outfit their huddle spaces and conference rooms with pro-grade audio and video gear that is quick to deploy, easy to use and delivers a seamless meeting experience for everyone, regardless of whether they are in the room or joining remotely.

For more details on the BlueJeans Native Rooms please reach out to support for more details.

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Targeted for Release: Available Now

Customers using BlueJeans Rooms (H.323/SIP) can now have an enhanced in-meeting experience with the availability of chat message display support. BlueJeans Rooms participants will now be able to view chat messages on screen while talking to other participants. More details about the feature can be seen here.

Waiting Room Moderation

Release Version: 46 / Release Date: September 2021

This is the first feature of a larger initiative to bring parity in moderations controls on Meetings for mobile with the desktop version of BlueJeans Meetings. Moderators will now be able to join meetings from the mobile iOS applications and manage their waiting rooms. This includes the ability to view waiting rooms, admit participants to a meeting from the waiting room, deny participants from joining a meeting and sending meeting participants to the waiting room.

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Profile Picture Displayed during Video Mute State

This update will allow iOS users (iPad and iPhone) to see the profile image, if present, of a meeting participant when that participant is muted.

Mute Audio Using Speaker Button

Release Version 47 / Release Date: October 2021

A new option has been introduced on the iOS app to disable and enable audio with a button.

Moderator Chat Clear

Now Available on Linux version 2.24 (Sept)

Moderators can now delete the public chats for all users in their meeting ID via a menu option in the chat section of the app.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), Browser, Android, and iOS)

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Moderator Editing of Participant Names

Available in Oct

Moderators can now edit participant’s names within meetings.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), and Browser

Participant Scrolling

Available in Oct

Users will now be able to view all meeting participants’ video tiles by scrolling through multiple pages of attendees.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), and Browser

PSTN Number Update

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Trim Meeting Recordings

Targeted for Release: October

A meeting recording owner can now trim any unwanted parts from the beginning and end of a recording before sharing it. When the recording is viewed by other users on the BlueJeans playback page, they would see the edited version of the video.

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Window Sharing in Content Share

Available on version 2.24 (Sept)

Beginning with Desktop Linux app v2.24 on Linux, users can now choose to share a particular open window while sharing content.

Note: Applicable only for X11 display system.

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Binge Meetings

Available on version 2.25 (Oct)

Transition quickly and effectively from back-to-back meetings. On-screen notifications provide one-click access to join your next meeting without having to return to the meeting dashboard.

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Release Version: v1.0.0

Release Date: September 2021

BlueJeans has released a brand-new SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their iOS native applications. BlueJeans iOS Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which works seamlessly across all your iOS devices and enables users to enjoy audio, video, screen sharing and many more features. With BlueJeans SDK, you can join meetings, chat, share your screen and create brand new use cases that are relevant to your industry.

Feature support:

• Audio and Video Permission handling
• Join, End Meeting
• Self-Video
• Remote Video, Remote Video states
• Screen Share
• Content receive
• Audio and Video self-mute
• Orientation handling
• Video device enumeration, Selection
• Audio device enumeration, Selection
• Video Layout switch
• Participant list
• Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
• Log Upload
• Multi stream support (Sequin Video Layouts)
• Public and Private meeting Chat
• Remote Video and Content mute
• Meeting Information (Title, Host name, URL) property

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started guide

Release Version: (beta)

Release Date: September 2021

BlueJeans has released a brand new WebRTC based Web Client SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their websites. BlueJeans Web Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which works seamlessly across various desktop and mobile browsers and enables users to enjoy audio, video, screen sharing and many more features.

Web Client SDK allows developers to build a whole meeting experience from scratch, control user flows with respect to video conferencing (such as joining or actions during the meeting). With BlueJeans SDK, you can join meetings, share your screen and create brand new use cases that are relevant to your industry.

Web Embed SDK or Web Client SDK?

BlueJeans Web Embed SDK allows developers to use BlueJeans Web Meeting Client experience as-is with many customizations while, Web Client SDK empowers developers to build their video calling experiences from scratch and define their own user experience.

Feature support:

• Audio and Video Permission handling
• Join, End Meeting
• Self-Video
• Remote Video, Remote Video states
• Screen Share
• Content receive
• Audio and Video self-mute
• Orientation handling
• Video device enumeration, Selection
• Audio device enumeration, Selection
• Video Layout switch
• Participant list
• Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
• Remote Video and Content mute
• Meeting Information (Title, Host name, URL) property
• Desktop & Mobile browser support

For getting access to Web Client SDK, please fill the following form and get started.

Release Version: v2.0.0

Release Date: October 2021

BlueJeans has released enhancements to WebRTC based Web Embed SDK that includes features which elevates accessibility of a call by providing ability to select language locale while joining the meeting and also, be able to customize background colours to match the in-meeting experience to customer’s brand.

Web Embed SDK or Web Client SDK?

BlueJeans Web Embed SDK allows developers to use BlueJeans Web Meeting Client experience as-is with many customizations while, Web Client SDK empowers developers to build their video calling experiences from scratch and define their own user experience.

Feature support:

• Locale support of 5 languages while joining a meeting
• Customise background tile colours to match in-meeting experience with brand colours

For pre-requisite and related details, please refer to –

• Web Embed SDK GitHub repo
• Getting Started guide
• Sample app here

Release Version: v1.2.0

Release Date: September 2021

BlueJeans has released enhancements to Android Client SDK v1.0.0 in a quick succession to include features that elevates accessibility on a call, spotlight a participant’s video and wide variety of moderator controls.

Feature support:

• Closed captioning (Enhance your video call’s accessibility by showcasing text during conversation)
• Spotlight participant video
• 720p video capture (Experimental API)
• Moderator Controls
  • Meeting recording
  • Mute/Unmute Audio/Video of other participants / all participants
  • Remove a participant from the meeting
  • End meeting for all immediately or after a certain delay
• Audio capture dumps (debug facility)
• Misc. bug fixes

For pre-requisite and related details, please refer to –

• Android Client SDK GitHub repo
• Getting Started guide

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams in a trial period will now see notifications indicating free trial as well as the end of the free trial period. These notifications will equip free trial users to make informed decisions and avoid any sudden disruption of service. More details can be found here.

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams will now have the ability to mute self-video from their DTMF menu. More details can be found here.

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Targeted for Release: Available in Oct 2021

Mainland China Customers using BlueJeans Gateway for Microsoft Teams can now have an improved Teams Meetings experience by leveraging a dedicated China network (Premium Access for China support) to handle BlueJeans Gateway for Teams traffic into and out of China.

Once the enterprise subscribes to the CPA feature, they just need to dial a dedicated FQDN to dial into Teams meetings. More details can be found here.

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams can now see details of “static image” of video muted or audio only participants, thus giving actual representation of participants in the meeting. Please reach out the support get the feature enabled for your tenant. More details can be found here.

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Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams can now see meeting info like VTC ID, TENANT KEY, and CUSTOM DOMAIN by pressing *3 from their DTMF menu. More details can be found here.

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Targeted for Release: October

Like a live event, an event host will now be able to embed the event recordings into an external website and continue to engage new audiences.

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Targeted for Release: October

Bluejeans Event Attendees can now view closed captions in over 70 Languages. Automated translation of captions from English to French, German, Chinese, Portuguese, Italian, Japanese among several other languages will be available.

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Enterprise admins can now monitor and track all Telehealth visits in Command Center.

Release Date: October 2021

VDI support for the following Telehealth features: Patient Landing Experience, interpreter integration, Apple Health integration, Televisit Tile and self-service customization via enterprise admin.

PSTN Number Updates

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Open Breakout Sessions

Available on Windows, Mac version 2.31 (August)

Moderators can now allow participants to choose breakout rooms. Once breakout session is initiated, Participants will get to see all the Rooms those are marked Open to Choose and Join.

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Self-View Improvements

Available on Windows and Mac version 2.30 (July)

Beginning with Desktop app v2.30 on macOS and Windows, users can now move their self view into the feed while in Gallery View.

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Accessibility Improvements

Available on Windows and Mac version 2.29(June)

Visual changes have been made with color, font size, and icons to improve usability for visually impaired participants.

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Moderator Chat Clear

Available on Windows and Mac in August

Moderators can now delete the public chats for all users in their meeting via a menu option in the chat section of the app.

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Interactive Tiles

Available on Linux in July

Moderators can interact with the participant thumbnail to access quick actions such as Mute / Unmute, View Local time, Pin / Unpin.

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Version 45 (Released July 20)

Background Blur

Users will now be able to blur their background when sharing their video on iOS devices.

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Version 45.1 (July-end release)

• Telehealth Tile Support (See Telehealth)
• Apple Health Support (See Telehealth)

Version 46 (September release)

Waiting Room Moderation

Moderators will now be able to join meetings from the mobile iOS applications and manage their waiting rooms. This includes the ability to view waiting rooms, admit participants to a meeting from the waiting room, deny participants from joining a meeting and sending meeting participants to the waiting room.

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Profile Picture Displayed During Video Mute

Upon muting video in meeting, only users’ initials are displayed to other participants of the meeting in iOS devices. This update will allow iOS users (iPad and iPhone) to see the profile image, if present, of a meeting participant when that participant is muted.

Available in August

Like a live-streamed event, BlueJeans Events hosts will be able to embed Event recordings onto an external website and continue to engage on-demand audiences.

Available in Version 2.11 (July)

Organizers can now restrict the event duration. If restricted, the event will be terminated after the event duration has elapsed and no overage fee would be incurred.

Available in Version 2.11 (July)

All the chats in an event will now have emoji support.

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Available in Version 2.11 (July)

Administrators can now customize the Default Dial in numbers shown to Attendees at the Enterprise level. The setting "Default Dial-In Number location" is set to the United States by default. Admins can modify it by selecting a country of their choice from the list. Click here for detailed instructions

Enterprise admins can now monitor and track all telehealth visits in Command Center.

Apple Health integration is focused on bringing pre-assessment vitals in to a televisit to help enhance a virtual encounter with data similar to what could be gathered in an in-person encounter.

For the initial integration, the data we will pull will include:

• Heart rate data: heart rate, resting heart rate, walking heart rate average, ECG, & irregular heart rate events
• Step Count
• Number of times fallen
• Walking: walking speed, stair ascent, stair descent
• Sleep analysis

How the integration will work:

Patients who are joining from their iPhone, using the native BlueJeans iOS app, will be able to sync their Apple Health data from within the patient landing experience or within the televisit from the televisit tile to bring that data in to the visit. Once synced the provider will be able to see and interact with that Apple Health data from the televisit tile. The provider can expand data as well as screen share the data for using during the televisit.

Feature Support:

• Patient Sync: Patient syncing of Apple Health Data will only be supported on BlueJeans native iOS app, ONLY on iPhone.
• Provider View/Interact (within the televisit tile): BlueJeans native Mac, Win, iOS apps, WebRTC.

** Note: No support on native Android app until after v2 is released. No mobile WebRTC support for moderators

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Available in August 2021

The televisit tile is a place where any data gathered within the patient landing experience or within the televisit will be placed. The data owner (patient) will be able to add/edit/delete the data and the provider/moderator will be able to view/delete/copy the patient data.

For initial release this will include:

• Chief complaint/symptoms
• Apple Health data

Feature Support:

• Patient/participant Add/View: native Mac, Win, iOS apps, mobile WebRTC & WebRTC.
• Provider/Moderator View: Mac, Win, iOS apps, and WebRTC.

** Note: No support on native Android app until after v2 is released. No mobile WebRTC support for moderators

Available in July 2021

Customers using BlueJeans Gateway for Microsoft Teams can now opt to customize the notifications/ warning banner to their preference. More details can be found here.

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Available in July 2021

Customers can now choose to add endpoint level feature options overriding tenant settings (for features like secure call/geo language support). More details can be found here.

Available in August 2021

Data security is the foundation of every organization. To continue to offer a secure means of communication to our systems, BlueJeans Gateway for Teams will move all the online services to support Transport Layer Security (TLS) 1.2+ and will disable TLS 1.0 and TLS 1.1 encryption protocols from August 15, 2021. To avoid any service disruption while using BlueJeans Gateway for Teams, customers are advised to upgrade the supported encryption protocol for their endpoints to TLS 1.2. Please check here for more details.

Available in July 2021

Customers using BlueJeans Gateway for Microsoft Teams can now choose to disable content share from VTCs either at the tenant level or at the IP level by using the feature flag. More details can be found here.

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Available Now as Limited Preview

Enterprise admins can now experiment with new analytics to retroactively monitor meeting call quality across the enterprise. They can use the new M-Score to analyze call quality across various IPs, countries, Bluejeans clients and find patterns, derive insights and pro-actively address issues. They can also view the list of top users affected by poor call quality and debug their call logs through Command Center.

Open Preview (Beta) Available Now

BlueJeans Rooms Native Support for Poly G7500, Poly Studio X50, and Poly Studio X30 (along with TC8 Touch Controller) is now available for preliminary user testing. As a part of the Beta version, we are offering a limited set of features available in English language only. Please reach out to support for more details.

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Available in August 2021

With version v1.4, customers using Facebook Portal for BlueJeans Meetings can have an immersive meeting experience by getting audio through their paired Bluetooth device and viewing and responding to in-meeting chat messages from their portal devices.

Available in August 2021

BlueJeans has released a brand new SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their android applications. BlueJeans Android Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which work seamlessly across all your android devices and enables users to enjoy audio, video, screen sharing and many more features. With BlueJeans SDK, you can schedule, join meetings, chat, share your screen and create brand new use cases that are relevant to your industry.

Feature support:

• Audio and Video Permission handling
• Join, End Meeting
• Self-Video
• Remote Video, Remote Video states
• Content receive
• Audio and Video self-mute
• Orientation handling
• Video device enumeration, Selection
• Audio device enumeration, Selection
• Video Layout switch
• Participant list
• Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
• Screen Share
• Log Upload
• Multi stream support (Sequin Video Layouts)
• Enable torch / flash unit on a device
• Set capture requests such as zoom, exposure on the active video device
• Public and Private meeting Chat
• Remote Video and Content mute
• Meeting Information (Title, Host name, URL) property

For pre-requisite and related details, please refer to Android Client SDK github repo and Getting Started guide.

Targeted for Release: Late May 2021

BlueJeans is bringing administrative level controls for this feature for admins to enable/disable “Attendee Passcode for scheduled one-time meetings” at enterprise level or individual user level.

Attendee Passcode feature for user’s scheduled one-time meeting lets meetings hosts enforce a passcode (few random set of digits) for the participants to enter before joining the meeting. If incorrect passcode is provided, participant is denied entry into the meeting.

• For higher account security, BlueJeans recommends “Attendee Passcode” setting to be enabled & enforced at enterprise level, such that all existing and new users added here after, inherits the defaults set at enterprise level.
• So, by default, BlueJeans provides this setting as enabled and enforced at enterprise level. Admin can choose to allow this setting to be configurable by user from admin portal.

Attendee Passcode.png

Targeted for Release: June 2021

Administrators can now upload users profile picture on behalf of the users in Enterprise Admin.

Targeted for release: May (version 2.10)

This enables an option in the event settings to restrict the number of attendees that can join the event. If checked, the capacity will be limited to the number of attendees supported by the user’s plan and no overage fee would be applicable.

Available Now (Version 2.9)

The event host can now create an event with a new permission type “Everyone in the organization and invited participants from outside.”

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Targeted for release: May (version 2.10)

Provides an event setting to enable/disable 1:1 chat between Moderator & Attendees.

Available Now (Version 2.9)

An enterprise admin can now enable auto-deletion of all event data like recordings, polls, Q&A, participant info etc after any number of days. By default, auto deletion is disabled.

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Targeted for release: May (version 2.10)

Customers using BlueJeans API to power their event registrations will now be able to send out the registration emails via BlueJeans. Under the API registration, they will have an option to control the registration emails. By default, it is unchecked. If checked, BlueJeans will send out the registration emails.

Registrationg Emails.png

Available Now (Version 2.9)

Enables a group chat between all the moderators and presenters in the event. This will be available to every moderator and presenter in the event.

Available Now (Version 2.9)

Like the attendee player, an event host can now also embed Events attendee engagement widgets (Q&A, Poll, & Chat) with several customization options into an external website and have an integrated event experience on your website.

Targeted for release: May (version 2.10)

Event hosts can control if an email will be sent (or not) to all the attendees when an edit is made to the event. This would give them better control over the communications being sent for the event. The host will be prompted with the below screen after any changes.

Updated Emails.png

Available Now (Version 2.9)

Moderators will now have the option to expand/collapse the Q&A and poll layout to better handle the event engagement.

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Zapier for Meetings & Events

Targeted for Release: April (version 1.0.3)

Zapier is an online automation tool that connects your favourite apps, such as Gmail, Slack, Mailchimp, and more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It's easy enough that anyone can build their own app workflows with just a few clicks. BlueJeans has created Zaps for Meetings & Events, this will allow our customers to create their own workflows to connect with multiple existing Zaps.

Bluejeans Bot for Facebook Workplace

Targeted for Release: May

New BlueJeans Bot lets Workplace users schedule, invite users and join a BlueJeans meeting from Facebook Workplace Chat or group chat. The old bot is being retired and replaced with the new one to meet the FB workplace updates.

Dolby Audio Modes (iOS)

Targeted for Release: March (version 43)

Certain environments require optimized settings for a user when in a meeting. Dolby Audio modes help facilitate the right audio profile for use cases many of our users need.

There are modes for musicians to turn off the Dolby Voice mode as well as audio fencing for larger and smaller areas.

BlueJeans Telehealth

Targeted for Release: March (version 43 iOS)

For our BlueJeans Telehealth customers, the BlueJeans mobile app will support telehealth from an end user perspective. Features supported on BlueJeans mobile apps include; patient landing experience, interpreter integration, and EHR integration. These features are available for our BlueJeans Telehealth customers to give their patients and providers a great mobile visit experience.

Background Blur Enhancements - Android

Targeted for Release: March (version 46 Android)

In version 45 of our Android app, we added the option to blur your background before entering the meeting, we have expanded on this in version 46 to allow a user to change, start, stop blur in the meeting as well!

Retiring Legacy Dial-In Numbers

Targeted for Release: March

BlueJeans will occasionally deactivate legacy dial-in phone numbers, replacing them with numbers that offer an improved voice quality experience. Learn More.

Waiting Room

Maintain the privacy of your meetings with automatically enabled waiting rooms. Meeting hosts now have better control over who can join their meetings with the ability to easily admit or deny attendees. Learn more.

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Google Calendar Add-on Taskpane

Targeted for Release: June

BlueJeans Google calendar add-on taskpane lets the user choose Scheduling settings directly from Google Calendar.

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Profile Image for Non-Video Participants

Available on Windows and Mac version 2.29 (June)

Fight video fatigue with the ability add a profile picture in meetings when your camera is turned off!

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Binge Meetings

Available on Windows version 2.28 (March). Targeted release on Mac: July

Transition quickly and effectively from back-to-back meetings. On-screen notifications provide one-click access to join your next meeting without having to return to the meeting dashboard. Learn more

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Enhanced Waiting Room

Available on Windows and Mac in June

Maintain the privacy of your meetings with automatically enabled waiting rooms. Meeting hosts now have better control over who can join their meetings with the ability to easily admit or deny attendees. Learn more.

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Pre-Assigned Breakout Sessions

Available on Windows and Mac version 2.29 (June)

Create breakout rooms and assign participants before your meeting, enabling breakouts without needing setup in your meeting. Learn More

Content Zoom Improvements

Available on Windows and Mac version 2.29 (June)

Having trouble reading a shared screen? Use the new magnification buttons to increase the size of content!

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Multi-Participant Pinning

Available on Windows 2.28, Targeted for release on Mac: December

Participants can now pin up to 25 participants simultaneously across different video layouts.

HID (Human Interface Device) Support

Available on Windows and Mac version 2.28 (March)

Users can now conveniently mute a call on wired Jabra USB devices with our newest hardware integration support.

Moderator Editing of Participant Names

Available on Windows Version 2.28 (March) and Mac version 2.29 (June)

Moderators can now edit participant’s names within meetings.

Support for Apple Silicon

Available on Mac version 2.28 (March)

BlueJeans for macOS now supports Apple Silicon devices. This version can be found here.

Upgrade to the latest version of Desktop app

Targeted for Release: April

Bluejeans regularly provides new versions of the Desktop app to release new features and fix bugs. We recommend users to upgrade to the latest available version (2.26) of the app for the best experience. After April 30, 2021, all the clients on older versions (versions below 2.26) will receive a forced upgrade when trying to join meetings. More details.

BlueJeans Telehealth is a simple, smart way for providers to meet with patients over video. By mapping the user experience to clinical team workflows, BlueJeans Telehealth helps replicate the experience of on-site appointments and patient interactions while also providing the flexibility of virtual care. Some of the key points that make BlueJeans Telehealth smart, simple, and a trusted platform are:

· Built for quick access and easy patient experience.

· Mapped to clinical team workflows to replicate on-site visits and patient interactions.

· Meets all applicable electronic protected health information (ePHI) requirements outlined under the Privacy and Security Rules to support your compliance goals

Click here for the BlueJeans Telehealth Data Sheet

Features:

Quick join mode. Makes video visits easy for providers and patients, with no downloads required. Join through web browsers from any desktop or mobile device.

EHR integration. Provides patient and provider access to BlueJeans Telehealth from existing EHR workflows with dedicated support for integration and deployment.

Patient landing experience. Customizable pre-visit landing experience mirrors an in-person visit by providing virtual options for symptom capture and educational materials.

Interpreter integration. Provides click to connect functionality within the televisit using integration with medical interpreter services, AMN Language Services (formerly Stratus) and Voyce, covering 200+ languages, including American Sign Language.

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Background Blur & Expanded Gallery View Support for Facebook Portal

Targeted for Release: Available now (version 1.3.0.16)

Customers using Facebook Portal devices from home offices for BlueJeans Meetings will have an improved in-meeting experience with support of Background Blur and Expanded Gallery view support with upcoming v1.3 release. This release will also enhance the user experience with host of new features like “Who’s talking Indicator”, Google Calendar integration support, Hardware mute support, pinch to zoom support and many other fixes. Click here to know more.

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Targeted for Release: July/Aug

Action Required:

Dialing by bjn.vc (FQDN): If your SIP/H.323 devices or supporting infrastructure is programmed to dial bjn.vc, there is no action required, if not set update the setting to dial by FQDN: bjn.vc .

Custom IVR: If you have a custom IVR, you will need to configure your SIP/H.323 devices or supporting infrastructure to dial your custom hostname (e.g. companyname.bjn.vc).

https://www.bluejeansbyverizon.com/s/article/Updated-Global-IP-Address-SIP-H-323

Customers using Teams “MeetNow” option to create instant meetings can now see BlueJeans Gateway information in Meeting Invites. Click here to know more details.

O365 admins planning to setup Teams Gateway can now use updated Teams GW Consent Form which reflects the required permissions and the restricted WRITE access permissions. More details can be found here.

Targeted for Release: May 2021

'Search by Encounter ID’ enables CC users to search for meetings that are associated to an Encounter ID. An Encounter ID is a unique identifier, created in EHR systems like EPIC, which is associated to a patient and a doctor for their appointment. This ID is associated with BlueJeans meetings as part of the integration.

IT admins would now be able to search in Command Center via Encounter ID and know details of the meetings, people who joined and related telemetry information.

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Targeted for Release: Late March 2021

BlueJeans is introducing a way for Admins to view and assign multiple Events plans to the users. Details of plan include Subscription name, Valid through and Plan ID for reference purposes.

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Targeted for Release: Available Now (version 2.27)

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices with Relay (v2.27 onwards) can now receive Skype for Business calendar invitations and join Skype for Business calls with One-Button-to-Push ease. In addition to generic Skype for Business invites, the latest Relay version will also have the expanded flexibility to support customized invites. Check here for more details.

Note: Endpoints must support Skype for Business calls, or the enterprise should have an existing Skype for Business deployment setup with a third-party Skype for Business Gateway solution.

Targeted for Release: April/May

Action Required:

Dialing by bjn.vc (FQDN): If your SIP/H.323 devices or supporting infrastructure is programmed to dial bjn.vc, there is no action required.

Custom IVR: If you have a custom IVR, you will need to configure your SIP/H.323 devices or supporting infrastructure to dial your custom hostname (e.g. companyname.bjn.vc).

https://www.bluejeansbyverizon.com/s/article/Updated-Global-IP-Address-SIP-H-323

Targeted for Release: Available Now

BlueJeans Gateway for Microsoft Teams supported endpoints will now have the ability to view the spotlighted participant with support of SpotLight Feature. When the meeting presenter spotlights any participant (from Desktop / mobile app), the room systems participants layout would auto-switch to “Active Presence” layout and display the spotlit participant for rest of the meeting duration. More details can be found here.

Targeted for Release: Available Now

BlueJeans Gateway for Microsoft Teams customers will now have ability to setup an alternative VTC dial string instruction page depending on the network configurations and video endpoints configured. This setup will give the VTC users options to select the appropriate dial instructions based on the endpoint used and custom domain setup. Check here for more details.

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Targeted for Release: Available Now

Customers using third party meeting systems often find it difficult to unmute once muted by moderator. Customers using BlueJeans Gateway for Microsoft Teams supported endpoints will now have the ability to opt for “ignore moderator mute” feature for specific endpoints depending on the use case. More details can be found here.

BlueJeans Gateway for Teams enabled (SIP) endpoints will now support high resolution 1080p HD video. Customers/partners interested in enabling 1080p video for their tenant should reach out to sales team/account managers to know more about the feature, pricing details, and the lead times on deliverables. Check here for more details.

Targeted for Release: Available Now

Customers using BlueJeans Gateway for Teams will now be able to join Teams Live Events as Presenter. For more details on how to use the feature, please check here

Targeted for Release: Available Now

In addition to Large Gallery Mode, BlueJeans Gateway for Teams supported endpoints will now support Together Mode, which lets the participants feel they are in same shared space with everyone in meeting. Together Mode can be enabled from Desktop or mobile app only when there are at least 5 people in a meeting. More details about this feature can be found here.

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Spotlight in Browser Experience

Targeted for Release: March (version 47)

Moderator can put Spotlight on one of the participants so that the participant video thumbnail stays persistent in the meeting.

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Transcription in Browser Experience

Targeted for Release: March (version 47)

When moderator enables Recording in the meeting, the real-time transcription service will be launched and accessible (according to licensing).

New Download Experience

Targeted for Release: March

When a user does not have the app installed, BlueJeans meeting link will detect that and auto-download the Desktop Application. The download progress will be seen on the screen and post successful download the user will be informed on next steps for how to install the application.

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Upgrade to the Latest Version of Desktop App

Targeted for Release: May

BlueJeans regularly provides new versions of the Desktop app to release new features and fix bugs. We recommend users upgrade to the latest available version (2.26) of the app for the best experience. After May 31, 2021, all the clients on older versions (versions below 2.26) will receive a forced upgrade when trying to join meetings. More details.

Retiring Legacy Dial-In Numbers

Targeted for Release: March

BlueJeans will occasionally deactivate legacy dial-in phone numbers, replacing them with numbers that offer an improved voice quality experience.

https://www.bluejeansbyverizon.com/s/article/Retiring-Legacy-Dial-In-Phone-Numbers

Zapier for Meetings & Events

Targeted for Release: March (version 1.0.0)

Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Mailchimp, and more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It's easy enough that anyone can build their own app workflows with just a few clicks.

BlueJeans has created Zaps for Meetings & Events, this will allow our customers to create their own workflows to connect with multiple existing Zaps.

Targeted for Release: December

Now you can run one-time reports or schedule a monthly report to be delivered to your inbox.

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Targeted for Release: December

BlueJeans Gateway for Teams supported endpoints will now have the ability to display more than 9 video participants in a single screen (Up to 49 video participants). The 7x7 Gallery View feature, when enabled for any Enterprise Group, allows BlueJeans Gateway for Teams supported endpoints to auto-switch to 7X7 video mode once “Large gallery” is enabled by any of Microsoft Teams participants from their mobile or desktop.

More details can be found here

Targeted for Release: December

The attendee experience in embedded format has been improved to provide a seamless view in websites where attendees watch BlueJeans Events. The process to create the embed HTML code remains the same.

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Targeted for Release: January

Organizers may now upload their own music files in addition to using the default music available.

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Targeted for Release: January

When invites are sent out, organizers can update the from email and name to what suits their brand and use case, instead of BlueJeans defaults.

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Please answer this survey to provide us with valuable feedback on your streaming and event production workflows.

Targeted for Release: Available Now

BlueJeans Rooms customers will now have the ability to experience 5x5 gallery view support for Sequin meetings. This feature will be applicable to all BlueJeans Rooms ( including Dolby Rooms and SIP/H.323 Room Systems)

Targeted for Release: December

BlueJeans customers using Cisco, LifeSize, Poly, or any other SIP/H.323 endpoints which are connected using BlueJeans Relay, will now have access to advanced analytics about model number and software version of Room Systems along with additional Listener Service system and status details.

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Self-View as a Part of Gallery View

Targeted for Release: December (v2.19)

When the Gallery view reaches 25 or more participants, your self-view (the thumbnail that is at the bottom-left corner of the App) becomes the last thumbnail of the Gallery View.

Switch to Full Screen

Targeted for Release: December (v2.19)

In a BlueJeans Meeting, you can toggle to Full Screen experience by clicking on the Full Screen button found at the bottom corner of the screen.

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Ability to Turn Off / On Display Audio-only Participants

Targeted for Release: December (v2.19)

Turn off the thumbnail view of Audio-only participants to see all Video enabled thumbnails together. The feature is available under Settings in the Application.

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Closed Captioning

Targeted for Release: December (v2.19)

Meeting participants using the BlueJeans Desktop App can turn on automated Closed Captions (subtitles) from the Settings tab.

Note: this is a paid feature. Please contact your Sales Rep/CSM/Support to buy the feature.

Floating Widget for Screen Sharing

Targeted for Release: December (v2.20)

When you are screen sharing, you can use the floating widget, to see yourself and others. The widget provides easy and quick access controls.

Breakout Rooms: Allowed Number of Rooms increased

Targeted for Release: December (v2.20)

Now moderators can create up to 75 breakout rooms in a BlueJeans Meeting.

BlueJeans Outlook Add-in (Outlook for Mac Experience)

Targeted for Release: Available

Microsoft Outlook for Mac v16.41 appears with a new look and feel, and includes a new feature that enables users to customize the Outlook calendar tool bar. BlueJeans Outlook Add-in is now, by default, tucked inside the three-dots menu. Users can customize their Outlook Calendar by clicking the three-dot ellipsis to move the BlueJeans button to a more visible spot on the ribbon as desired.

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Playback Keyboard Shortcuts

Targeted for Release: December

The following keyboard shortcuts will be available to control playback of BlueJeans Meetings recordings:

• Spacebar: Toggle Play/Pause
• ← and →: Seek backward/forward 5 seconds (show on player UI the rewind/forward progress)
• Home and End: When player is in focus, Home goes to start of chapter and End goes to end of chapter. When player is not in focus, the webpage moves up and down.
• j: Seek backward 10 seconds. (show on player UI the rewind progress)
• l: Seek forward 10 seconds. (show on player UI the forward progress)
• 0 to 9: Seek to a specific point in the video (4 advances to 40% of duration, 5 to 50%, etc...).
• c: Toggle On/Off subtitles/closed captions if available.
• Shift + ,: Decrease playback speed.
• Shift + . : Increase playback speed.

Participant Scrolling Improvements

Targeted for Release: December

Both Expanded Gallery View and People View will allow users to view all meeting participants by scrolling through multiple pages. For Expanded Gallery View, each subsequent page will retain the five most recent speakers at the top and support various layout types. This feature will be available both on Windows and Mac desktop apps.

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Participant Interactions

Targeted for Release: December (2.26+)

Moderators and participants will have the ability to interact with video tiles.

• Moderators will be able to: mute mic/video, pin, spotlight, direct message, lower raised hand for any participant.
• Participants will be able to: pin or direct message any other participant.

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Participant Time Display

Targeted for Release: December (2.26+)

To increase empathy for our fellow meeting attendees in the COVID and work-around-the-clock world, knowing their local time is particularly helpful in meetings spread across time zones. A participant’s time shall be displayed on their individual video tile menu. See example in the above picture.

Participant Reactions

Targeted for Release: December (2.26+)

Increase meeting engagement with participant reactions. Clap, thumbs up, celebrate, smile, like, vote yes/no with your fellow participants. Each participant can see the group’s reactions in real time.

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Turn Off Noise Cancellation

Targeted for Release: December (2.26+)

To support use cases like music sessions, speech therapy, etc where background noise cancellation is not required and must be off, a new setting is provided to the moderator.

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End of Support for Desktop App on Windows 7

Target Date: December 31, 2020

End of Support (EOS) for BlueJeans Desktop App on Windows 7 is scheduled for December 31st, 2020 (Microsoft’s support for Windows 7 ended on January 14th, 2020). Windows 7 users can continue to leverage the Desktop App however no feature enhancements or bug fixes will be supported after year end. To leverage the latest features, users are encouraged to schedule and join meetings from a web browser.

Targeted for Release: November

We have improved the scheduling and invite flows by simplifying the designs and adding clear instructions for each step. Doing so eliminates confusion regarding the separate join links for attendees, panelists, and moderators.

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Targeted for Release: November

You can now live stream BlueJeans Events to a custom live streaming platform. This feature supports RTMPS URLs that do not require username and password authentication.

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Android Updates

Targeted for Release: October (Version 44)

Version 44 of the Android app will include app notifications to ensure you are on the latest app version, and the option to view up to 25 participants (commonly known as 5x5) from your current flagship mobile device. The in-meeting experience will also support video resolution up to 720p, and content share up to 1080p.

End of Support for Android Versions 6 and 7

Targeted for Release: October (Version 44)

With the release of version 44, End of Support (EOS) for Android version six and seven is targeted for the end of October, after which there will be no active development for new updates/features. Learn More

iOS Updates

Released: October (Version 40)

Version 40 of the iOS app will include full support for iOS 14, audio support for newer iPad Pro devices (2018 and 2020), back-end optimizations, and app version notifications to ensure you are leveraging the latest and greatest version. We have also added support for seeing up to 25 participants on iPads (commonly known as 5x5).

WebRTC Embed SDK

Released: September

BlueJeans has released a fully functional WebRTC client that can be embedded within a web page, making it easier to build video conferencing applications (available on BlueJeans GitHub). Additional customization options are available to leverage call meeting actions in a simpler programmable fashion.

Learn More: WebRTC Embed SDK | Sample App | BlueJeans Developer Tools

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LinkedIn Messenger

Released: September

BlueJeans now integrates with the new LinkedIn Messenger feature to kick off video calls within the messaging interface. Learn More

Slack Org-Wide Deployment Feature Support

Targeted for Release: October

The BlueJeans Slack integration will be enhanced to support a new Slack feature called Org-Wide Deployment, which helps Slack administrators to manage the BlueJeans app at their organization level more efficiently. Learn More

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BlueJeans Bot for Microsoft Teams

Targeted for Release: November

The BlueJeans Bot for Microsoft Teams will support message extensions to start a meeting in a channel or 1-1 chat quickly. Learn More

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Expanded Gallery View

Targeted for Release: November (Blue 2.18)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November. Learn More

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Device Selection, Network Status, and Report an Issue

Targeted for Release: Nov (v2.0)

With the BlueJeans Meetings Diagnostic Tool (v2.0), users will be able to test multiple devices, view diagnostic stats, and upload the log to report any issue they encounter. This web-based solution runs diagnostics on network quality, VOIP, mic, and speaker.

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Retiring Legacy Numbers

Targeted for Release: December

As part of an ongoing effort to improve voice quality, BlueJeans will be retiring several legacy phone numbers after the end of the year, replacing them with ones that offer a superior quality experience. We encourage you and your users to start using the numbers, which are already active and available to use today.

Learn More

Expanded Gallery View

Targeted for Release: November (v44.0)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November. Learn More

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Automated Closed Captioning

Released: October (v43.0)

When the closed captioning add-on is purchased, participants will be able to view automated closed captions in real-time by selecting the Closed Caption option under Settings. The captions are not stored or available for download post-meeting. Learn More

Participant Scrolling

Targeted for Customer Preview: November (version 2.25)

Targeted for General Availability: December (version 2.26)

The Expanded Gallery View will allow users to view more than twenty-five participants by scrolling through multiple pages. This feature will be available both on Windows and Mac Desktop apps.

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Lower Thirds

Targeted for Release: November (version 2.25)

Whether you are presenting, training, or teaching - boost production quality with custom titles and overlay graphics. Make every meeting look broadcast-ready. This feature will be available both on Windows and Mac Desktop apps.

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Disable Non-Video Participants from Showing Up On-Screen

Released: October (version 2.24)

Now you can disable non-video participants from showing up on your screen during a meeting. This option is available under in-meeting settings. Enabling this feature will only impact your video layout.

Learn More

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Virtual Background Library for Windows Centralized Deployment

Released: October (version 2.23)

The Virtual Background Library is now available for Windows Centralized Deployment via an additional stand-alone msi. Deploy along with the per-machine MSI to make the virtual background feature accessible to your users. Learn More

Big Sur Support

Released: November (version 2.25)

Version 2.25 of the BlueJeans desktop is certified to support the Mac OS 11 release, commonly referred to as Big Sur.

Outlook Add-in: Delegate Scheduling (Mac)

Targeted for Release: Oct (version 3.2)

BlueJeans Outlook Add-in users will be able to schedule BlueJeans meetings on behalf of other users (delegates) in Outlook for Mac (v 16.41 onwards).

Google Calendar Add-on: Choose Between Meeting Type

Targeted for Release: Oct (version 2.2)

While scheduling a BlueJeans Meeting, Google Calendar Add-on users will be able to switch between Personal and One-Time Meetings directly from the Google Calendar Invite.

Google Calendar Add-on: Meeting Settings

Targeted for Release: Nov (version 2.4)

While scheduling a BlueJeans Meeting, Google Calendar Add-on users can change meeting settings in the side task pane directly in the calendar view.

Targeted for Release: October

Employees from different regions will see IVR and notification banners in their local language (including Spanish, French, German, Italian, Japanese, and English).

Targeted for Release: August

BlueJeans Rooms featuring Dolby Voice Room provides configurable background support that can also be used as a digital signage solution to display enterprise-level safety and sanitization guidelines.

These configurable backgrounds are now enhanced to include: "Return to Office” themed DVR wallpapers along with Increased custom background support capability (up to 500 images).

Learn more

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Targeted for Release: September

This September, BlueJeans Rooms announces the launch of BlueJeans Rooms featuring Dolby Voice Huddle, a purpose-built solution designed specifically to elevate the audio and video experience in small huddle spaces.

Learn More

Note: Initially, this product will only be available in the US and UK regions. We will be ready to ship to other parts of the world, along with full feature parity, by mid-December.

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Targeted for Release: September

BlueJeans Rooms featuing Dolby Voice endpoints will now support an enhanced content sharing experience with better screen sharing quality and higher FPS (up to 15 fps).

Music Mode (Disable Background Noise Cancellation)

Targeted for Release: September (version 42)

The advanced noise cancellation functionality of the Dolby Voice technology can suppress background music played during the meeting. It is possible for a participant to selectively disable the noise cancellation functionality for the endpoint that is feeding music into the meeting. This can be re-enabled at any time.

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Improved Join Experience in Internet Explorer

Targeted for Release: September (version 42)

The BlueJeans Browser experience in Internet Explorer does not support computer audio or video. It supports Screen Share Receive via the computer and audio connection over phone. However, many users that join a meeting using Internet Explorer are not aware of these limitations. We have included an intermediate screen to set the right expectations before joining a BlueJeans Meeting in Internet Explorer (or older version of Microsoft Edge).

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Chat Emoji

Targeted for Release: September (version 42)

The BlueJeans Browser experience now offers emoji support for in-meeting chat. You should see this option when opening the chat during a meeting.

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Retiring Legacy Number

As part of an ongoing effort to improve voice quality BlueJeans will be retiring the legacy China phone number on October 1st, 2020.

Legacy number to be removed: +86.400.120.2896

We encourage you and your users to start using the numbers below, which are already active and available to use today:

Beijing (Mandarin) +86.10.8783.3602

National (Mandarin) +86.400.028.0799

National (Mandarin) +86.400.028.0366

National (English) +86.400.028.0655

Shanghai (English) +86.21.8036.5496

Windows Outlook Plug-in – End-of-Support (below v4.5)

Targeted for Release: August 31

The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 31, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in or upgrade to latest version of Windows Outlook Plug-in.

Learn More.

Delegate Scheduling in BlueJeans Google Calendar Add-on

Targeted for Release: August (version 2.0)

Exec Admins can now schedule BlueJeans Meetingsvfor their Execs using the BlueJeans Google Calendar Add-on.

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SIP Entry point in BlueJeans Google Calendar Add-on

Targeted for Release: August (version 2.1)

BlueJeans Google Calendar Add-on now populates the SIP entry protocol on the Google Invite.

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Restricted Meeting Access with Delegate Scheduling

Targeted for Release: September (version 2.1)

Restricted Meetings is now supported with Delegate Scheduling (Web Scheduling only). It ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join.

Learn More.

Expanded Gallery View

Targeted for Release: August (Blue 2.23)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature is only available with the Sequin infrastructure.

Learn more

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Virtual Background – Admin Deployment & Control

Targeted for Release: August (Blue 2.23)

Admins of an enterprise can now manage their virutal background roll-out by using the standalone installer for the virtual background library. This is available for both Mac & Windows. In addition, Admins can also roll-out the images to the users’ machines by using the centralized deployment procedures.

Learn more

Uninstaller for Windows Desktop App

Targeted for Release: September (Blue Uninstaller 1.0)

We now have BlueJeans Desktop App uninstaller for Windows. This .exe, if used, can do a clean uninstall of the BlueJeans client from your machine.

Learn more

End of Support for Desktop App on Windows 7

Target Date: December 31, 2020

Microsoft’s support for Windows 7 ended on January 14th, 2020. End of Support (EOS) for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020, after which there will be no active development for the Desktop App on Windows 7. Instead, users can schedule and join meetings from a web browser.

BlueJeans 1.x Desktop App End of Life
Target Date: August 31, 2020

The BlueJeans Desktop App versions 1.x will reach End-of-Life (EOL) on August 31, 2020. Users are encouraged to upgrade to the latest version of the app or leverage the browser experience.

Learn More

Recording Migration

Targeted for Release: August

BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings older than 12 months and that have not been accessed, to an equally reliable and secure storage tier to maintain our cost structure. These recordings will always be available; however, it may take a few hours to retrieve migrated recordings depending on the file size.

Learn More

Closed Captioning

Targeted for Release: August

Meetings that are recorded with Smart Meetings Transcription enabled, will have the option to display the transcript as closed captions in the recording playback. This may be switched on/off by clicking the “CC” button in the viewer. There are several additional accessibility features like changing font, color, background opacity etc.

Learn More

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Video Upload and Share

Targeted for Release: September (version 2.17)

Upload videos in advance of the meeting. This is especially helpful in situations where network conditions are poor or meetings where shared video content playback must be flawless.

Learn More

Breakout Sessions

Targeted for Release: September (version 2.17)

Trainers and educators often require that large groups break into individual project teams for various exercises. To accommodate this, BlueJeans Breakout Sessions allows meeting Moderators to create separate rooms and move participants in and out of them as needed. This allows training instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.

Learn More

Zoom.ai integration

Targeted for Release: August

The BlueJeans integration with Zoom.ai will use Zoom.ai’s AI powered meeting assistant for scheduling meetings by determining scheduling conflicts. Zoom.ai will create a BlueJeans meeting URL via the user’s BlueJeans account and adds it to the Zoom.ai calendar invite.

Learn More

Slack Shortcuts

Targeted for Release: August

The BlueJeans Slack integration will be enhanced to support the new Slack feature called Shortcuts. This will help users to schedule BlueJeans meetings directly from within the Slack interface and notify a channel or 1-1 conversation.

Learn More

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Skype/Lync Integration End of Life

Target Date: September 30, 2020

Effective September 30, 2020, BlueJeans will end support for the BlueJeans Skype for Business integration that specifically enables joining of BlueJeans meetings through Skype for Business.

Jabber Integration End of Life

Target Date: September 30, 2020

Effective September 30, 2020, BlueJeans will end support for the Jabber integration that allows users to connect to a meeting via the Cisco Jabber for Telepresence client.

Targeted for Release: September

BlueJeans Gateway for Microsoft Teams will now support Transcription and Recording notifications on the VTC side. Whenever a meeting is recorded or transcribed, users on the VTC side will get notifications indicating the recording and/or transcription state.

Targeted for Release: September

BlueJeans Gateway for Microsoft Teams will now support joining of Teams Live Events from VTC. Customers can now easily watch live/recorded Teams Live Events from VTC, speak during the event, talk when content is displayed, and leave the event from VTC. All the Teams Live Events will be recorded by default. As of now, VTCs can join Teams Live Events as Presenters.

Targeted for Release: September

Command Center is introducing a new feature in rating alerts. Admin can now configure rating alerts to be triggered for a specific location (country). Participants joining in from particular location, if they rate a meeting below the configured thresh-hold, then a rating alert is triggered to the audience meant to receive notification for that location. This helps manage alerts for IT teams across geographies.

Learn more

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Targeted for Release: September

Dolby Voice Huddle has now been added as a supported Dolby Room type in Command Center. Along with this additional endpoint being supported across all of the Command Center widgets, rooms listings, and details page, the details page has been enhanced to include Room Type column and data fields like Type, Provisioning Server, and more.

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Targeted for Release: August

Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Command Center uniquely identifies a restricted meeting on Live/Past Meetings page via an icon that is appended before the Meeting ID on the listing, as represented below.

Learn more

Resticted Meetimg Support.png

Targeted for Release: August

Feature “Logout user from all devices on password change” enables administrators to enforce mandatory logout from all devices that a user is logged in from once user’s password is changed. This setting works only for enterprises who have enabled “Password based configuration” in Security (means they are not SSO enabled).

Once this setting is enabled, on change of a user’s password (either by Admin or user initiated), tthe following behavior is encountered –

1. User would be logged out from all the devices
2. User would receive an email about their password reset.

At Enterprise level, admin can access this setting via Group Settings > Session Timeout

Session Timeout.png

Admin, when tries to change password of a user, will experience a pop-up window that confirms on admin’s action and communicates that this action would lead to user getting logged out from all devices and they would need to login again. On click of, “Yes, Change Password”, password of user is changed, and an email is triggered to user intimating about it.

Learn more

Change Password.png

Targeted for Release: September

You can now prevent your users from modifying the user profile fields within their BlueJeans account. This helps prevent discrepancies in user data between your company directory and your BlueJeans enterprise. This is especially helpful if your organization utilizes SSO and SCIM.

Learn more

User Profile Changes.png

Targeted for Release: September (Events 2.3)

BlueJeans Events supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.

Learn more

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Targeted for Release: September (Events 2.3)

You can now stream a BlueJeans Event live on YouTube. This allows you to simulcast the Events to attendees both via the BlueJeans attendee experience and also on YouTube. This option to stream will be available for the moderators in the Event.

Stream to YouTube.png

Generally Available in June

All Australia traffic will now route through a local Australia Azure PoP. Current customers will have to add the AU PoP IP address to firewall rules.

We now support Japanese in the IVR and Waiting Room, as well as for notifications. In the IVR, users can cycle through the supported languages (EN, ES, FR, IT, GR, JP) via DTMF commands under the star “*” menu.

Slack Shortcuts

Preview in July

The BlueJeans Slack integration will be enhanced to support the new Slack feature called Shortcuts. This will help users to schedule BlueJeans Meetings directly from within the Slack interface and notify a channel or 1-1 conversation. Learn more.

Slack Shortcut.png

Zoom.ai

Preview in July

The BlueJeans integration with Zoom.ai will use Zoom.ai’s AI powered meeting assistant for scheduling meetings by determining scheduling conflicts. Zoom.ai will create a BlueJeans meeting URL via the user’s BlueJeans account and adds it to the Zoom.ai calendar invite. Please contact BlueJeans Support or your Customer Success Manager to participate in Preview.

Download Chat

Generally Available in June

Meeting participants can download a copy of the chat discussion locally. The option is made available besides the Chat text bar. Learn more here.

Note: A new setting will be available in late July under Settings to auto-download chat.

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Low Bandwidth Mode

Generally Available in June

Users can stop sending and receiving video in order to preserve their bandwidth when using a slow network to join a meeting. This setting can be enabled by clicking the down arrow key next to the camera icon and clicking “Disable Video”. Learn more here.

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Quick Lock Meeting

Generally Available in June

In addition to selecting the Lock Meeting feature in settings, moderators can easily lock an ongoing meeting by clicking the lock icon in the upper left corner to prevent any new participants from joining the meeting. Anyone who leaves the meeting will be unable to rejoin until the meeting is unlocked. Once the meeting is unlocked, participants who were attempting to join will be auto-connected to the meeting.

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Moderator Lock Screen Share

Generally Available in July

Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls. Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.

Linux Lock Screen.png

Virtual Background and Background Blur

Generally Available in July

Attendees have the ability to turn on background blur and choose their own blur density or upload their own background image to serve as their conferencing background. They can enable this in BlueJeans > Preferences. This is supported on BlueJeans Desktop App version 2.22+. Learn more here.

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Raise Hand in Meetings

Generally Available in June

With the raise hand feature, participants can present a visual cue to the moderator without having to speak or send a chat. This is especially useful in large meetings and in a training/education scenarios where the moderator may not want participants to interrupt but want them to use nonverbal reactions to contribute to the discussion. This feature is supported on Desktop App version 2.21+ and accessible from the bottom of the meeting roster. Learn more here.

Raise Hand.png

Moderator Lock Screen Share

Generally Available in June

Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls. Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.

Linux Lock Screen.png

Simplified Chinese Language Support

Generally Available in July

Desktop app version 2.22+ will support Simplified Chinese language.

Quick Diagnostics Test

Generally Available in July

Users can now test if their device is able to connect to a BlueJeans Meeting effectively by running a diagnostic test. This is a web-based solution that runs diagnostic on network quality, VOIP, mic, and speaker. User can go to diagnostics.bluejeans.com to perform the test.

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End of support for Desktop app on Windows 7 by 12/31

Microsoft’s support for Windows 7 ended on January 14th, 2020. The end of support for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020 after which there will be no active development for the Desktop App on Windows 7.

Restricted Meetings

Generally Available in July

Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Learn more here.

Control meeting access by selecting "Invited Participants Only” or “My Organization Only” under Meeting Access options in the Web Scheduler when scheduling your meeting. When joining the meeting, attendees will be asked to verify their identity to join the meeting.

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Schedule Meetings with Screen Share settings

Preview in June

Users who schedule meetings via web-scheduler will be able to change their Screen Share settings at the time of scheduling a meeting. They would be able to limit screen sharing to the moderator and/or prevent screen sharing takeover.

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Outlook Add-in: Edit Meeting and Advanced Settings

Generally Available in July

BlueJeans Outlook Add-in for O365 users can now edit BlueJeans Meetings settings for previously scheduled BlueJeans Meetings. Also, in the Default Scheduling Profile, new Settings options such as Crop Video, Chat, Auto recording, and Encrypted Meeting are introduced. Learn more here.

Note: Any meetings scheduled using v3.2 and above can be edited. Old meetings cannot be edited.

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Windows Outlook Plug-in – End-of-Support Extended until August
The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 1, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in. Learn more here.

New Video Layout on iOS

Generally Available in June

The iOS app (version 37.0+) now provides a new video layout during meetings. This redesign includes an enhanced display of non-video participants on the main screen and the ability to scroll through non-active participants.

iOS Layoutt.png

Simplified Chinese Language Support on iOS

Generally Available in June

The iOS app (version 37.0+) supports Simplified Chinese language.

Call Me on iOS

Generally Available in July

Call Me is a premium audio connection option that allows meeting participants to enter a phone number of their choice and have BlueJeans call the number and connect them to the meeting. This feature will be supported on the iOS app version 38.0+ for customers subscribed to Premium Calling.

Automated Closed Captioning on Android

Generally Available in July

Participants can now view automated closed captions in real time on their BlueJeans Android App version 42+ upon selecting the Closed Caption option under the additional features section. This works for all users’ meetings who are enabled with the paid closed captioning add-on. The captions are not stored nor available for download post meeting. Support for this feature on iOS is coming soon.

Android CC.png

Closed Captioning in Recording Playback

Generally available in July

Meetings that are recorded with Smart Meetings Transcription enabled, will have the option to display the transcript as closed captions in the recording playback. This may be switched on/off by clicking the “CC” button in the viewer. There are several additional accessibility features like changing font, color, background opacity etc. Learn more here.

CC in Playback.png

Recording Migration

Preview in July (postponed from May)

BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings older than 12 months and that have not been accessed, to an equally reliable and secure storage tier to maintain our cost structure. These recordings will always be available; however, it may take some time to retrieve migrated recordings depending on the file size. If you are interested in participating in Preview, contact your Customer Success Manager or Customer Support.

Simplified Join Flow

Generally Available in July

The BlueJeans Browser experience is now enhanced to make the joining much easier. If the browser has permissions to engage the Mic and Camera, users are directly taken to the “Hair Check” screen bypassing the audio selection screen and decreasing the number of clicks needed to enter the meeting. From there, they can simply click to Join Meeting or choose options to join a BlueJeans Meeting such as via Phone, Room System, Screen Share, or Listen only mode.

WebRTC Device 1.png

First time users will be taken through Device Permission flow.

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Report an Issue Link

Generally Available in June

Users can report any issue and upload the logs directly from the browser experience. “Report an Issue” link is available on the right side of the footer. This is supported in all browsers.

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Download Chat

Generally Available in June

Meeting participants can download a copy of the chat discussion locally. The option is available beside the Chat Message text typing place. Learn more here.

Note: A new setting will be available under Settings Tab to auto-download the chat in late July.

WebRTC Download Chat.png

Low Bandwidth Mode

Generally Available in June

Users can stop sending and receiving video in order to preserve their bandwidth when using a slow network to join a meeting. This setting can be enabled by clicking the down arrow key next to the camera icon and clicking “Disable Video”. Learn more here.

WebRTC Disable Video.png

Quick Lock Meeting

Generally Available in June

In addition to selecting the Lock Meeting feature in settings, moderators on a browser can easily lock an ongoing meeting by clicking the lock icon in the upper left corner to prevent any new participants from joining the meeting. Anyone who leaves the meeting will be unable to rejoin until the meeting is unlocked. Once the meeting is unlocked, participants who were attempting to join will be auto-connected to the meeting.

WebRTC Quick Lock.png

Moderator Lock Screen Share

Generally Available in July

Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls. Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.

WebRTC Screen Share Lock.png

Raise Hand in Meetings

Generally Available in July

With the raise hand feature, participants in the browser can present a visual cue to the moderator without having to speak or send a chat. This is especially useful in large meetings and in a training/education environment where the moderator wishes to minimize participant interruption, instead have them utilize nonverbal reactions to contribute to the discussion. Learn more here.

WebRTC Raise Hand.png

Generally Available in June

One of the key factors in ensuring end users have the best quality meeting experience is an organization’s ability to keep users up-to-date with the latest version of the BlueJeans App. The Command Center Endpoint Distribution Widget helps administrators to see the spread of application versions that are being used within their enterprise, which provides an opportunity to take action and recommend that end users upgrade their App.

BlueJeans is enhancing the Endpoint Distribution Widget to allow for exporting and downloading endpoint information in a CSV format, at every stage of the chart’s drill-down levels.

Download Data.png

Generally Available in June

BlueJeans Events now supports Brazilian Portuguese for Attendees & Presenters. Learn more

Generally Available in June

Event Attendees can now view automated closed captions in real time upon enabling the feature under Settings. The captions are not stored nor available for download post meeting. Learn more here.

Events CC.png

Generally Available in July

In addition to sharing full screen, Presenters & Moderators can share an individual application during the Event. When a moderator or presenter clicks to “Share Screen”, they will be presented an option to share their screen or a select an application. This feature is supported on Chrome (version 80+) and on the Events app (1.7.8+)

Events App Share.png

Generally Available in July

Moderators now have an ability to search attendees in the moderator dashboard.

Events Attendee Search.png

Generally Available in July

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now join meetings automatically from their devices at scheduled start time without touching the “JOIN” Button. However, attendees will still be required to manually hang-up the meetings. Customers can easily configure their endpoints to Auto Join Meeting by simply enabling/disabling the feature from Relay Admin Settings. More details can be found here

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Generally Available in July

Customers using BlueJeans Rooms (DVR, DVR Pro, Huddle 1.0) can now configure their devices to connect with Office 365 calendar easily and directly without the need of a Listener Service. More details can be found here.

Available for Preview in June

Administrators can now require “Attendee Passcode” for users at the user level or for the entire enterprise. Once marked enabled/disabled at enterprise level, any new user would automatically inherit the setting and any new meetings created by the users would include a passcode for attendees to enter when joining a meeting. Alternatively, admins can apply the “Attendee Passcode” setting at the user level and require attendee passcodes for select users. Once this setting is checked, any new meeting created by the host would include a passcode for attendees to join the meeting. Please contact Customer Support or Customer Success Manager to participate in Preview.

Enterprise level setting:

Attendee Passcodes.png

Once this setting is enabled at enterprise or user level, “Add Participant Passcode” setting appears in User’s Profile > Settings > My Meeting for the user to configure. Learn more here.

Attendee Pascodes 2.png

Available for Preview in June

Administrative-level controls are now available for admins to enable/disable screen sharing at the enterprise level or at an individual user level.

These additional controsl are represented by the following settings –

1. Only moderator can screen share: enabling this checkbox would allow only the moderators to share screen. For rest of the participants, screen share control on the app would appear disabled.

1. Prevent screen share takeover: enabling this checkbox would prevent participants from sharing screen if someone else is already sharing.

Screen Share 1.png

Admins while creating a new user or editing user details via Manage Users, can edit these settings.

Screen Share 2.png

Once enabled at enterprise / user level, Screen Share settings appear at User’s Profile > Settings > Default Scheduling Options. Setting is available in both “Personal Meeting” and “Scheduled Meeting” for user to configure.

Screen Share 3.png

Generally Available in April

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now connect to the Office 365 calendar directly without the need of a Listener Service. However, a Listener Service must be deployed to meet other requirements. Learn more here.

Note: Office 365 API support is currently not available for BlueJeans Rooms (DVR, DVR-Pro, BlueJeans Rooms with Dolby Conference Phone, or the original BlueJeans Rooms with PC)

Available in April

BlueJeans Relay One-Touch Join now supports Poly’s new endpoints: Studio X30, Studio X50, and G7500. These new endpoints will be represented in the device type option within the Relay Admin Panel that is located in Command Center.

Generally Available in April

Administrators can manage this feature in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.

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Generally Available in April

Administrators can manage Smart Meeting features in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.

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Generally Available in May

Administrators can manage the Slack integration in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.

16-Smart Meetings Slack Admin.png

Windows Outlook Plug-in – End-of-Support Extended until August
The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 1, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in. Learn more here.

Automated Closed Captioning

Generally Available in April

Participants can now view automated closed captions in real time on their BlueJeans Desktop App version 2.18+ upon checking a box under Settings. This works for all users’ meetings that are enabled with the paid add-on. The captions are not stored or made available post meeting. Learn more here.